Privacy notice

Last updated: November 2026

Who is responsible for your data

InfoTrack, Unipessoal Lda, Aveiro, Portugal, is the controller of the personal data described here. You can reach us at michel.carrelo@infotrack.pt.

What we collect

When you send the contact form, we receive the name, email address, company and message you enter. To prevent abuse, we keep an irreversible hash of your IP address for 10 minutes. Our hosting provider keeps technical access logs for a limited period for security.

If you contact us on WhatsApp, the conversation is handled by WhatsApp/Meta under that service's terms, and we see your number and the messages you send.

This website does not use cookies, analytics or advertising trackers, and fonts are served from our own server.

Why we use it

• To reply to your enquiry and, if you ask, prepare a proposal. The legal basis is taking steps at your request before entering into a contract (Article 6(1)(b) GDPR).
• To keep the website secure. The legal basis is our legitimate interest in protecting our systems (Article 6(1)(f) GDPR).

How long we keep it

Enquiries that do not lead to a project are deleted within 12 months. If we work together, project correspondence is kept for as long as the contract and Portuguese accounting and tax law require.

Who else sees it

Your enquiry is delivered by email through our hosting and email providers, who process it on our behalf. We do not sell your data or share it for marketing.

Your rights

You can ask to access, correct or delete your data, restrict or object to its use, or receive a copy of it. Email michel.carrelo@infotrack.pt and we will answer within one month. You can also complain to the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (cnpd.pt).